RS GROUP OF COMPANIES, INC. ("RSGC") is committed to protecting your privacy. That is because we base our business on the trust you place in us. This privacy statement describes our practices regarding personal and account information collected through our Web site.

What personal and account information does RSGC collect?

The amount and type of personal and account information we collect from you depends on your activities and use of our Web site. In this privacy statement, "personal and account information" may include your name and residential contact information, identification codes and passwords that you use in relation to the RSGC Web site, your employment or other income, rental, mortgage, banking and/or credit history and other identifying information, such as your gender, country and province or state of residence, that you provide as reasonably required in connection with RSGC products and services name. "We" and "us" means “RS Group of Companies, Inc., Rent Shield Canada Limited and their respective agents or affiliates engaged in the provision of rental protection, credit, payment, collections, call center and information technology services, and includes any third party service providers acting on behalf of such organizations.

Changes to This Statement

We will periodically review the appropriateness of this privacy statement and may make, in our discretion, such changes as are necessary. When we do, we will also revise the "last updated" date at the bottom of the privacy statement. If we decide to change this privacy statement, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. We encourage you to periodically review this privacy statement to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

When you browse our Web site

• IP address. We collect your IP address to measure our Web site traffic.
• Referral Web site. If you come to our Web site via a link, we collect the location of the link that referred you.
• Browser type. We collect information about the browser you are using to help optimize our Web site for you.

Use of Publicly Available Information

Information that is publicly available about your property may appear on our Web sites. For example, we may provide a link to your Web site if your Web site publicly links to ours. We provide this as a service to our customers, and honor all requests to correct or remove such information.

Is my personal or account information used for any other purpose?

We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as properties owned or managed, number of units and lease information. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.

In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by mail, telephone or e-mail and solicit your participation in research. We may send you updates on important information about our company and services.

Will my personal and account information be disclosed to any other party?

We restrict access to your personal and account information to those who need access to use it as set forth in this privacy statement. Only authorized personnel are permitted to access personal and account information, which may be disclosed to third parties in limited circumstances upon consent. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in applications you have submitted. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

RSGC may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RSGC or the Web site; (b) protect and defend the rights or property of RSGC and the Web site; or (c) act in urgent circumstances to protect the personal safety of RSGC employees or agents, users of RSGC products or services, or members of the public.

Personal information collected on the Web site may be stored and processed in Canada or any other country where RSGC, its subsidiaries, affiliates, or agents are located. By using the Web site, you consent to any such transfer of information outside your country.

How do you protect my personal and account information?

RSGC is committed to protecting the security of your personal information. Except as otherwise described in this statement, personal information you provide on the Web site will not be used or shared outside of RSGC, and those parties authorized as per your Privacy Consent, without your permission.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use a variety of security technologies and procedures to help safeguard and secure help protect your personal information from unauthorized access, use, or disclosure. In addition, your personal and account information and transaction history are kept behind our firewall on separate servers.

How can I give you feedback or contact you?

Simply email us at privacy@rsgc.com. Please note that messages become our property, unless you direct otherwise.

How can I access or correct inaccurate information?

You may review and update your personal information at any time at the www.rentshieldexpress.com/landlord/ page, as applicable. You can:

View and edit personal information you have already given us.

• Tell us whether you want to receive information about our products or services.
• Tell us whether you want us to share your personal information with third parties so they may send you information about their products or services.
• Change your desired e-mail format.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.

Acceptance

By using our Web site you consent to the collection, use and disclosure of your personal and account information as provided in this privacy statement. Please be aware that this privacy statement and the choices you make on the Web site will not necessarily apply to personal information you may have provided to RSGC in the context of other separately operated RSGC products or services.